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皇冠买球网(www.hg108.vip):Useless meetings waste time and US$100mil a year for big companies

时间:2个月前   阅读:4

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Ever feel no one is really listening on online meetings? Data from Microsoft Corp based on thousands of users of its workplace software found that time spent in meetings has more than tripled since February 2020, and the number of weekly meetings has more than doubled. — dpa

Unnecessary meetings are a US$100mil (RM461.15mil) mistake at big companies, according to a new survey that shows workers probably don’t need to be in nearly a third of the appointments they attend.

The survey, conducted over the summer by Steven Rogelberg, a professor of organisational science, psychology and management at the University of North Carolina at Charlotte, asked 632 employees across 20 industries to study their weekly calendars and gauge how much time they actually spent in meetings, what they got out of them and how they responded to invitations.

Employees spend about 18 hours a week on average in meetings, and they only decline 14% of invites even though they’d prefer to back out of 31% of them. Reluctantly going to noncritical meetings wastes about US$25,000 (RM115,287) per employee annually, and projects out to US$101mil (RM465.76mil) a year for any organisation with more than 5,000 employees.

“Meetings do control us, and bad meetings have an enormous cost,” said Rogelberg, who’s been researching meetings for two decades. “You get a meeting invite and say, ‘I don’t need to be there,’ yet you say yes – why?”

Many say yes because it’s a workplace norm – nobody wants to offend the meeting organiser by skipping out, or have co-workers think they’re not engaged. Others hate having to chase down updates on what happened.

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Most managers don’t talk to their staff about how and when to decline meetings, in part because they’re typically the ones leading them and like the sense of control they provide, Rogelberg said. The survey found women were more concerned than men about declining meetings for fear of bugging colleagues to bring them up to speed later.

“Personally, there are days and weeks when my meetings are running me,” said Betsy Peters, vice president of marketing and product strategy at Riva, an Edmonton, Alberta-based provider of revenue-data software for the financial services sector. Peters needed to get a better handle on Riva’s meetings when the pandemic hit and workers went remote, so she asked Rogelberg to speak to Riva’s 100 or so employees.

Since then, they’ve gotten better at trimming down the invite list, and also shortened all meetings so people could take summary notes or prepare for their next call.

“The tyranny of the 30-minute meeting is over,” she said. “We’ve moved the needle on meetings.”

Few companies have, though. Rogelberg’s earlier research found that poorly managed meetings can hurt employee engagement and even boost their intention to quit, and the morass of meetings got worse during the pandemic due to the shift to remote work and videoconferencing.

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